Support Links
- Trend Micro Housecall
- Microsoft Security Updates
- Internet Speed Test
- Mail Server Relay Test
- IP Address Tracking
Genesis Support Options
Support by Phone/E-mail
Clients may contact the helpdesk Monday thru Friday 8:30am to 5:30pm by dialing 305-476-1550 x.638 or sending an email to support@genesis-consulting.net
If you have a managed service agreement with the 24x7 support access option to a technical engineer please login to your account below for your personal site information.
Client Login
Managed Service Clients can login here to view their personal support site or obtain their 24x7 1-800 helpdesk number.
Managed Services and Support Availability
Clients who have a Managed Service Agreement are not only enjoying the benefit of 24 x 7 monitored service, but will also receive a monthly summary report on on the status of their network along with recommendations necessary for remaining proactive on server and network performance. To view a history of your reports along with other support and environment information please click on the login link in the bar on the lower left. The support options listed to the left are only for Genesis clients with a support agreement.
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