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Network Managed Services:
The IT Management Dilemma
The fundamental problem with managing
information technology (IT) personnel is the lack of proactive
security, maintenance, and administrative control monitoring.
Additionally, organizations can end up spending time and resources
re-training IT personnel as they move from one job to the next once
they become bored with monotonous work. Using outsourced technology
support providers can provide a better alternative, but only if the
costs are controlled and the onus for efficient support is placed back
upon the provider.
Managed services satisfies both scenarios. First, by maintaining
various enviroments of technology and working with partners and
manufacturers on cutting edge products boredom is rarely a liability.
Second, for a managed service model to make business sense it becomes
the provider's responsibility to be attentive, proactive, and most of
all efficient. For more information on managed services please review
this white paper.
Genesis has successfully implemented several client systems for managed
services resulting in efficient, proactive support while maintaining
costs at a budgeted level. How can costs be budgeted? Because we take
our time to evaluate historical support costs in order to determine an
appropriate amount that will include support and product licensing for
anti-virus software and anti-spyware. It's up to us to make efficient
use of that budgeted time. Current Managed Service promotions can be
found here.
To speak with someone regarding this service please contact us for more
information.
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